Industrial Lumber and Plywood

 

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Policies

In order to maintain our high level of service and quality for our wholesale customers, the following guidelines apply

Terms:
All customers must establish a qualified wholesale C.O.D. or Credit Line account two or more days prior to any purchases.

We offer terms of 1% 10 Days, Net 30 to qualified wholesale customers. For those who do not take advantage of the discount, invoices are due within 30 days.

To keep our prices competitive we accept cash or check for payment.

Return & Credit Policy:
We guarantee your complete satisfaction. If you are not completely satisfied with your order, call us within 24 hours of delivery and we will pick it up and replace it or refund your money.

For all other returns please contact City Desk or your Wood Product & Manufacturing Expert with requests for return product no later than 30 days after receipt of material.

Material may be inspected by sales person prior to written authorization for return. Material must be unaltered in its original state to receive credit (i.e., no cuts, rips, markings, etc.).

Returns may be subject to a 15% restock charge

Hours of Operation:
Our City Desk is available from 7:30 am to 4:30 pm Monday through Friday.

You may will call product between the hours of 8:00 am to 4:00 pm Monday through Friday.

We appreciate your business and look forward to serving you in the future!